Onlynicer FAQ
HOW DO I PLACE AN ORDER?
Find something you like, select your size, and click “Add to Bag.” Continue shopping or head straight to “Checkout” when you're ready. Review your items, update quantities if needed, and then proceed to complete your order.
HOW WILL I KNOW IF MY ORDER WAS PLACED?
You’ll receive a confirmation email shortly after placing your order. Please allow up to 2 business days for processing. Need help? Reach out to us at: service@sportoray.com
CAN I ADD OR REMOVE ITEMS FROM MY ORDER AFTER SUBMITTING IT?
Once your order is submitted, it immediately enters our processing queue. For this reason, we’re unable to add or remove items after submission. Please double-check your cart before checkout.
CAN I CANCEL MY ORDER AFTER PLACING IT?
Orders begin processing as soon as they’re placed, which means cancellations aren’t possible once confirmed. We appreciate your understanding.
WHAT IF AN ITEM IS OUT OF STOCK?
If something you ordered is no longer available, we’ll notify you via email and automatically issue a refund to your original payment method.
HOW DO I CHECK MY ORDER STATUS?
You can check your order status by clicking on the “Order Tracking” link at the top of our website. Allow up to 2 business days for processing. Still unsure? Drop us an email at service@sportoray.com — we’re here to help.
YOUR SATISFACTION MATTERS
At Sportoray, your experience is everything. If you ever need assistance, we’re just one message away. Reach us atonlynicer@outlook.com — we’re always happy to help.